Supporting Mental Health At Work: Guide For Managers

To maintain the well-being and productivity of employees, it is crucial for managers to have open discussions about stress and mental health. If you suspect that a team member is struggling, it may be necessary for you to initiate the conversation. To prepare for this sensitive discussion, consider the following:

Reflect on your own needs

Recognize your own triggers and discomforts regarding mental health conversations. This reflection can help you manage your own anxiety and prepare for a supportive dialogue with your employee.

Respond rather than react

Avoid overreacting or escalating the situation too quickly. Take time to consider your response and offer support in a supportive and non-judgmental manner.

Approach the conversation with compassion

Choose a private and quiet location and create a supportive environment for active listening. Ask open-ended questions and reassure your employee that you are available to listen and offer help.

Ask again if necessary

Don’t be afraid to ask again if your employee is not ready to talk. Reassure them that support is available and that you are there to listen.

Normalize struggles

Emphasize that mental health is a universal issue and that talking about it can make a significant difference. Share your own experiences if appropriate, but be mindful not to dominate the conversation.

Be flexible and person-centered

Tailor your support to the individual and involve them in finding solutions that work for them. Develop a wellness action plan together that outlines potential triggers, support measures, and review dates.

Encourage professional help

Prompt your employee to seek professional support if necessary, such as through their GP or Employee Assistance Program.

Follow up regularly

Consistently check in with your employee to monitor progress and offer continued support.

Prioritize your own mental health

Take care of yourself so that you can effectively support others.